Jaga-Credits will expire if they are not utilized for a period of 6 months.
Packages, which will be in the form of Jaga-Credits, likewise will expire if they are not utilized for a period of 6 months.
- If the last session of usage of credits is 1 January and there are no subsequent utilization of credits for a period of 6 months, your credits will expire after 1 July.
- If you use your credits on a continuous basis, your credits will not expire!
Topping up of credits does NOT equate to extending the expiry date of package. Expiration of credits is based on the last date of utilization.
If you need to request for a refund of credits, please refer to our Refund Policy article.