In the case of failed clinical procedure (e.g. unable to insert NG tube, urinary catheter etc), report to Jaga-Me care coordinator immediately. Do not EXCEED 3 attempts before reporting. 


If a second nurse whom Jaga-Me sent in is also unable to perform the procedure successfully, inform family to send the patient to the nearest Emergency Department and inform Jaga-Me on this.


Under such circumstances, JagaPro will only be paid a futile visit fee of $10 for transportation cost.