Normal Delivery

How much is the delivery fee?

For purchases under $250, there will be a delivery fee of $15.

Is there free delivery?

Yes, simply purchase $250 and above worth of goods. Free delivery will automatically be applied at checkout. 

When will my order be delivered?

Delivery will typically take 3-5 working days, unless otherwise indicated in the product description. 

Can I have my order delivered on the next day?

This varies on a case-by-case basis. There might be an additional fee incurred.


Lite Delivery

What is Lite Delivery?

Lite Delivery is a delivery option best suited for purchases with fewer items, and specifically for nursing procedure supplies. 

How much will Lite Delivery cost?

LiteStandard within 5 working days is $3. LiteExpress within 2 working days is $8. 

Which products are eligible for Lite Delivery? 

All products within the “Procedure Supplies” category (“Feeding Tube Change”, “Catheter Change” and “Wound Dressing” sub-categories) are eligible.

What are the terms and conditions for Lite Delivery?

A minimum spend of $15 is required. Your cart should only contain Lite Delivery eligible items, otherwise normal delivery is applied.

Urgent Delivery

Delivery within 2 hours and on the same day is possible for nursing procedure supplies. Kindly contact support for more information.