Jaga-Credits will expire if you do not utilise any JagaCredits at all for a period of 6 months.


E.g:


- If the last session of usage of credits is 1 January and there are no subsequent utilisation of credits for a period of 6 months, your credits will expire after 1 July. 


- If you use your credits on a continuous basis, your credits will not expire!


Topping up of credits does NOT extend the expiry date of package. Expiration of credits is based on the last date of utilisation.


If you need to request for a refund of credits, please refer to our Refund Policy article



See related articles on JagaCredits:

What are Jaga-Credits?

How do I purchase Jaga-Credits?

Utilising Jaga-Credits

Refund Policy for Jaga-CreditsJaga-Credits