Simply follow these steps to purchase Jaga-Credits:


1) Sign up on our customer portal https://my.jaga-me.com/login


2) After logging in, look out for the green JagaCredits card. Click on "Top Up"


3) Enter the amount you wish to top up, along with your preferred payment method. Click on the blue "Request Top Up" button to submit your request.


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4) We will get back to you with a confirmation and invoice within 1-2 working days.


5) Send the upfront payment via credit card, bank transfer or cheque (payment instructions will be in the invoice). 


6) An email receipt will be issued.


As part of our incentives to our patients and families who require long hours or service and/or for long term, purchase of minimum $1,000 worth of Jaga-Credits will allow you to enjoy 10% discount on the total invoice amount.


If you find that you do not need to purchase up to $1,000 in credits but wish to make an upfront payment for your convenience, you may also do so, however, we will not be able to provide the upfront 10% discount. 


Jaga-Credits will expire if they are not utilized for a period of 6 months.



Please see related articles on:

What are Jaga-Credits?

How do I purchase Jaga-Credits?

Expiration of Jaga-Credits / Packages

Refund Policy for Jaga-Credits