Problem:

Screen does not redirect back to the App to continue accessing the app.


Solution:


1. Check if default browser is Chrome.


Our authentication flow uses the default browser of you mobile phone. As most browsers provide by their maker ( Samsung, Xiaomi etc ) are limited in features and insecure, authenticating using such browser will tend to fail . Therefore, we recommend using Chrome Mobile on Android Devices.


  • To check, go to settings and click on "Apps":


  • Click on "Manage apps"


  • Click on the 3 dots on the top right corner of the screen


  • Click on "Default apps"


  • Check if Browser is "Chrome". If not, change it to "Chrome".


  • Search and Click on "JagaPros" at "Manage Apps"


  • Restart the App by "Force Stop"


  • After which, click on App at Home Screen to relaunch.


- if the following still fails to resolve the bug, proceed to clear data and relaunch App



- if all of the above fails to resolve the bug, proceed to reinstall the app