Before Your Visit

Things to take note before the visit

How will our JagaPros get in touch?
A confirmation will be sent to your mobile phone once you've been matched to the nearest available JagaPro, that is qualified to serve your home care n...
Mon, 18 Feb, 2019 at 10:16 AM
How can I confirm the identity of my assigned JagaPro?
Upon assignment, we will provide you with the name of the nurse attending to you. All of our nurses are required to carry their Singapore Nursing Board (SNB...
Mon, 18 Feb, 2019 at 2:25 PM
What happens if the JagaPro cancels on the job or does not show up?
We are very sorry if you encounter a case where the nurse does not show up. Please follow the below steps: 1) Please inform our Care Coordinators by cal...
Mon, 18 Feb, 2019 at 2:26 PM
What happens when the JagaPro does not turn up on time?
Our JagaPros are advised to arrive 10-15 minutes before the assigned time slot for orientation by the family. However in the event that the JagaPro arrives ...
Mon, 18 Feb, 2019 at 2:27 PM
Can I contact my assigned JagaPro?
We are unable to divulge the personal phone numbers of our nurses. For urgent matters, please reach our Care Coordinators at our hotline. Our Care Coordinat...
Mon, 18 Feb, 2019 at 2:24 PM