Starting and completing jobs with Jaga-Me

How do I prepare myself for a case?
Jaga-Me recognises the importance of sufficiently preparing our JagaPros before they even step into the patient’s house.  Once you have been confirmed f...
Thu, 14 Mar, 2019 at 12:22 PM
When should I press “Start Job”?
The “Start Job” button will appear 1 hour before the job’s scheduled start time. Press “Start Job”  when you step into the patient’s premises.
Thu, 14 Mar, 2019 at 12:23 PM
I am late, what should I do?
Please inform our coordinators by calling our hotline and we will inform the client of your arrival time. Note: Jaga-Me takes note of all late-coming Ja...
Thu, 14 Mar, 2019 at 12:23 PM
When is a job considered finished?
The job is considered finished only after you have completed all the  To complete the above, follow the “Job Checklist” in Job Details inside the JagaPr...
Thu, 14 Mar, 2019 at 12:24 PM
What should I do if I forget to press “Start Job” or “Exit Patient’s Place”?
Proceed to “Start Job” or “Exit Patient’s Place” as usual. A prompt will pop-up, and there will be a field for you to fill in. Explain that you forgot to p...
Thu, 14 Mar, 2019 at 12:24 PM
What happens in the case of a failed procedure?
In the case of failed clinical procedure (e.g. unable to insert NG tube, urinary catheter etc), report to Jaga-Me care coordinator immediately. Do not EXCE...
Thu, 14 Mar, 2019 at 12:24 PM